Shipping Policy

Effective date: [DD Month YYYY]
Company: [Your Company Name B.V.]
Website: [yourstore.com]

---

1. Processing Time

• All orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

• You’ll receive an email confirmation with tracking once your order ships.

---

2. Delivery Time

• Standard delivery takes 3–5 business days within [Your Region/Country].

• International orders may take longer (average 7–14 business days depending on location).

• Delivery times are estimates and may vary due to carrier delays or customs.

---

3. Shipping Costs

• Shipping rates are calculated at checkout.

• Free shipping may apply to promotions or minimum order values (clearly stated on our website).

---

4. Tracking

• All parcels come with track & trace.

• Tracking details will be emailed as soon as the order is dispatched.

---

5. Wrong or Missing Items

If you receive the wrong item or your order is incomplete:

• Contact us within 7 days of delivery at [support@yourstore.com].

• We’ll send the correct item or arrange a replacement at no extra cost.

---

6. Damaged Packages

If your package arrives damaged:

• Please take photos of the packaging and items.

• Email them to [support@yourstore.com] within 48 hours.

• We will provide a replacement or refund.

---

7. Returns

• We offer a 30-day money-back guarantee.

• Items must be unused, in original condition, and with all packaging intact.

• See our [Return Policy] for full details.

---

8. Questions

For shipping-related questions, contact us at:
📧 [support@yourstore.com]