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Privacy Policy

Privacy Policy

Effective date: [DD Month YYYY]
Company: [Your Company Name B.V.] — Data Controller
Website: [yourstore.com]
Contact: [privacy@yourstore.com]

1. Data We Collect

  • Identity & contact: name, email, address, phone.

  • Orders & payments: purchased items, amounts, transaction IDs (we do not store full card details).

  • Accounts & support: login (hashed), preferences, communication.

  • Usage & device data: IP, browser, pages visited (via cookies/analytics).

  • Marketing preferences: opt-in/opt-out.

2. Why We Use Your Data

  • Order processing & delivery (contract).

  • Account creation & support (contract / legitimate interest).

  • Payments & fraud prevention (legitimate interest / legal obligation).

  • Marketing & updates (consent; unsubscribe anytime).

  • Analytics & personalization (consent where required).

  • Legal compliance (legal obligation).

3. Cookies

  • Essential: cart, checkout, security.

  • Analytics & marketing: only with your consent.
    Manage cookies via our banner and your browser settings.

4. Sharing of Data

We only share with trusted processors working for us, such as:

  • Payment providers (e.g. Stripe, PayPal).

  • Logistics partners (e.g. DHL, PostNL, DPD).

  • Platform & hosting (e.g. Shopify).

  • Email/SMS & analytics providers.
    We never sell personal data.

5. International Transfers

If data is transferred outside the EEA/UK, we apply appropriate safeguards (e.g. SCCs, IDTA, additional measures).

6. Retention

  • Orders & accounting: 7–10 years.

  • Accounts: as long as active, then deleted within [X months].

  • Support: kept for [X years].

  • Marketing: until you unsubscribe.

  • Cookies: per banner/your settings.

7. Your Rights

You can:

  • Access, correct, or delete your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.
    Contact: [privacy@yourstore.com].
    You may also file a complaint with your data protection authority (e.g. NL: Autoriteit Persoonsgegevens).

8. Security

We use TLS encryption, access controls, and monitoring to protect your data. While no system is 100% secure, we take all reasonable measures to safeguard it.

9. Payments

Payments are processed securely by [Provider] (PCI-DSS certified). We do not store your full payment details.

10. Changes

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date at the top.

Contact: [Your Company Name B.V.], [Address], [Country]
Email: [privacy@yourstore.com]